Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Stigma Technologies can help you differentiate your organization's service operations with AI.

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Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024 published by Stigma Technologies

Lorsqu’il s’agit de votre support informatique, vous avez deux choix: l’interne ou externalisation. Même si la sous-traitance des services informatiques peut sembler impersonnelle, il vous offre, une variété d’avantages que vous ne recevrez pas si vous engagez un employé informatique à plein temps.

Stigma Technologie, entreprise de sous-traitance informatique à Montréal, Laval et Longueuil prouve que l’externalisation du support informatique est la meilleure option pour toute entreprise.

Nous avons mis en place un haut niveau de support informatique qui se concentre sur la sécurité du réseau et les solutions de gestion proactive.

Notre société de sous-traitance informatique est conçue pour gérer de manière proactive votre technologie d’une manière qui s’avère vitale pour la productivité et la croissance de vos entreprises tout en réduisant vos coûts de gestion informatique.

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